1. Who these terms bind
These terms form the agreement between Harrington Compliance Group, a limited company registered in Ireland ("we", "us"), and the firm or individual purchasing or using our services ("you"). Using the website, the platform or any course means accepting them.
Where a firm has signed a separate written agreement or order form with us, that document takes precedence over these terms to the extent the two conflict.
2. What we provide
Access to our compliance training courses, the Harrington Hub learning platform, the MLRO dashboard and reporting tools, certificate issuance, and support during Irish business hours.
Courses are also available as SCORM 1.2 or xAPI packages for firms running their own LMS. Where you take a package, you are responsible for hosting it and for the completion data it generates.
We improve the courses and the platform continuously. Content is revised when legislation or regulatory guidance changes, and features may be added, altered or retired. We will not make a change that materially reduces the core service during a paid term.
3. Accounts and access
Licences are per learner and personal to the named individual. Accounts must not be shared, transferred between people, or used by more than one learner — the audit trail is only worth something if each record belongs to one identifiable person.
You are responsible for keeping credentials secure and for activity under your firm's accounts. Tell us promptly if you think an account has been compromised. Where a learner leaves your firm, their licence may be reassigned to a replacement; their completed certificates and records remain intact.
4. Fees, invoicing and renewal
- Services are sold on an annual, per-learner subscription unless your order form says otherwise.
- Fees are invoiced in advance and payable within 30 days of the invoice date.
- Subscriptions renew automatically for a further year unless cancelled in writing at least 30 days before the renewal date.
- We may revise pricing at renewal and will give at least 60 days' notice before we do.
- Fees are exclusive of VAT, which is charged at the applicable rate.
- Late payment may accrue interest under the European Communities (Late Payment in Commercial Transactions) Regulations, and we may suspend access to accounts on an overdue invoice after written notice.
5. Acceptable use
You may not, and may not permit anyone else to:
- Share login credentials or allow account access by anyone other than the named learner.
- Copy, record, screen-scrape, republish or resell course content.
- Reverse-engineer, decompile or attempt to derive the source of the platform.
- Interfere with the platform's operation, security or availability, or attempt to access data belonging to another firm.
- Submit exam answers on another learner's behalf, or otherwise falsify a training record.
Serious or repeated breach may lead to suspension or termination under section 12.
6. Certificates and CPD
A certificate records that a named learner completed a specified version of a course on a given date, and the score they achieved. It is a record of completion, not a professional qualification and not a warranty that any particular regulatory obligation has been discharged.
CPD hours shown are our assessment of the learning time involved. Whether a professional body recognises those hours is a matter for that body and for the learner. We reserve the right to revoke a certificate obtained in breach of section 5.
7. Intellectual property
All course content, assessments, question banks, platform software, branding and design remain our property or that of our licensors. Your subscription grants a non-exclusive, non-transferable right to access and use them for internal training within your firm for the term. Nothing in these terms transfers ownership of anything.
Data your firm puts into the platform, and the training records generated by your learners, remain yours. You can export them at any time during the term.
8. Data protection
Where we process learner personal data on your behalf, you are the controller and we are the processor. That processing is governed by our data processing agreement and by our Privacy Policy, which forms part of these terms.
9. Availability and support
We aim for continuous availability of the platform but do not guarantee uninterrupted service. Planned maintenance is scheduled outside Irish business hours where practicable and notified in advance.
Support is available by email at info@harringtoncompliance.ie and by phone on +353 1 908 1911 during Irish business hours.
10. Course content is training, not legal advice
Our courses are general training built around Irish legislation and regulatory guidance. They do not constitute legal or regulatory advice and cannot account for your firm's particular circumstances. Your firm remains responsible for its own compliance programme and for the obligations the Central Bank of Ireland, your professional body, or any other regulator places on it. Take your own professional advice where a specific question arises.
11. Warranties and liability
We warrant that we will provide the services with reasonable skill and care. Beyond that, and to the fullest extent permitted by law, the services are provided without further warranty, express or implied.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited under Irish law.
Subject to that, neither party is liable for indirect or consequential loss, loss of profit, loss of business, or regulatory fines imposed on the other. Our total aggregate liability arising out of or in connection with this agreement is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim.
12. Ending the agreement
Either party may cancel a subscription in writing at least 30 days before the renewal date. Either party may terminate immediately on written notice if the other commits a material breach that is not remedied within 30 days of being told about it, or becomes insolvent.
On termination, access to the platform ends. Export your records before the term expires — we will keep them available for 30 days after termination on request, after which retention follows the schedule in our Privacy Policy. Fees already paid for the current term are not refundable except where we have terminated in breach.
13. Changes to these terms
We may update these terms from time to time. The date at the top of the page shows when they last changed. Where a change materially affects an existing customer, we will give notice before it takes effect at that customer's next renewal rather than applying it mid-term.
14. Governing law and jurisdiction
These terms and any dispute arising out of them are governed by the laws of Ireland, and both parties submit to the exclusive jurisdiction of the Irish courts.
Questions about any of this? Email info@harringtoncompliance.ie.